CUSTOM MOBILE APP
Hamilton can build your business a fully-branded mobile app with a compelling range of features to improve customer service, increase sales, and drive loyalty.
BUY WASHES & BUNDLES
Make Purchases from Anywhere
Allowing customers to purchase washes and bundles from their phone allows them to educate themselves on your packages from the comfort of their own homes; allowing both you and them to save time in line.
Single Washes, Bundles, Monthly Wash Clubs, Loyalty Awards, and Birthday Awards
Users simply scan a QR code at the barcode reader before their service is automatically vended.
Many merchants and customers enjoy the ability to make payments directly from their phones.
Item Discount Deals
Once an Item Discount deal code is scanned and the credit displayed on the kiosk screen, users can complete payment by using the apps contactless payment method – AirPay®.
This highly flexible monthly membership program lets customers pay one recurring fee to wash their vehicle. It promotes customer loyalty, offers reliable cashflow.
Sign-up is performed by the customer; once complete, they can start washing immediately by scanning a unique QR code at your Hamilton pay station.
Offer Unlimited washing, one wash per day, or set a custom use range to suit your business model.
All wash codes have an expiration time to minimize abuse, and Wash Clubs are locked to the original users device to offer further protection.
Offer a loyalty program that rewards customers for purchases made in the app.
Set the threshold value (e.g. $100 spend = a Free Wash) and reward item (e.g. Ultimate Wash) and our automated system will handle the rest.
Once a user reaches the threshold, they will receive a customized push notification and email alerting them to their free wash.
An interactive ‘slider’ displays a users points progress on the homescreen.
- FREE ULTIMATE WASH
Offering regular global deals to customers is a great way to increase app engagement and usage. Three different options are available:
Item: Gives the item for free (typically used to encourage app downloads by offering a free wash with download)
Item Discount: Offers a pre-determined dollar discount on a specific wash package.
Transaction Discount: Offers a pre-determined dollar discount on any transaction
Promo codes are hidden from all regular app users, and can only be claimed if a user has access to the Promo Code (outside of the app). This allows you to create targeted campaigns for specific groups.
For example, you’re running an advert in a local magazine and want to offer all readers half off your best wash. You would create a Promo Code Deal in Hosted Solutions that gives a $7.50 Item Discount off your $15 Ultimate Wash with the code LOCALMAG. In the magazine advertisement, reference the promotion – ‘Download our app today and enter the promo code LOCALMAG to get half off our BEST Ultimate Wash!‘
One of the most cost-effective ways to market any business is to use existing customers to advocate for you.
Positive referrals can significantly increase acquisition rates, and with our new Referral Program you can now provide your loyal customers with a simple and engaging way to spread the word about your car wash.
HOW IT WORKS:
Existing customer sends a message to their friend from the app
Their friend needs to download the app, complete sign up, and make a purchase from the app.
The original customer receives loyalty points and the new automatically receives an award (both values determined by you).
When a user adds a card to their app account, they can use AirPAY® to pay for any on-site services tied into Hamilton equipment. Whether at a pay station, self-serve bay, or pet wash, a simple scan of their unique, secure QR code will initiate their desired service. Once the transaction is complete, a receipt is automatically emailed to the user for their records.
With global notifications, you can reach out to your entire app user base instantly to alert them about deals, promotions, events, closures, revised hours, and more.
Individual notifications are sent to users whenever they earn a loyalty award, birthday award, or participate in the Referral Program. You can further personalize these messages by addressing users by name.
A dedicated page also displays a list of the last ten notifications sent to each user.
The automated Birthday Wash feature will send a personalized notification along with a free wash of your choosing to a user on their special day.
All users can gift single washes or wash bundles to friends and family via the app.