On Monday, August 12, 2019 we will be releasing an update to Hosted Solutions. When you log in on this date, you will see a brand-new user interface with a redesigned menu structure.
The new Hosted Solutions has a responsive design, meaning it will scale accordingly regardless of what device you are using to access it. Additional improvements include:
  • New Dashboard Widgets:
    • Site Status: gives you a real-time update on site equipment so you can identify issues faster.
    • App Loyalty Point Awards: shows how many loyalty awards have been sent, redeemed, and expired for the day, month, and calendar year.
    • App Birthday Washes: shows how many birthday washes have been sent, redeemed, and expired for the day, month, and calendar year.
    • App Top Wash Club Users: shows your top Wash Club users for the current month.
    • ExpressPass Top Users: shows your top ExpressPass users for the current month.
  • Updated Mobile App User Grid
    • Now defaults to ‘Last Login’ view.
    • Color blocks now display key user categories: Active Users, Active Wash Club Users, Users Not Validated, Total Users. Clicking a block will filter the user grid by the chosen category.
  • New Reporting
    • Daily Report: summarizes all activity for the day in a simple-to-read format. This report can be filtered to show all locations or individual sites.
    • Wash Club Activity (app): shows vital trends and statistics for the current month.
    • ExpressPass Activity (RFID): shows vital trends and statistics for the current month.
  • Miscellaneous
    • Consolidation of all reports into a single ‘Reporting’ category for ease of use.
    • Renaming of ‘Loyalty’ menu to ‘ExpressPass’.
    • A new notification system to alert you to updates and important messages.
If you encounter any bugs or issues with the new site, there will be a link to the old Hosted Solutions at the top of the page – ‘Classic View’. Please report any issues to customerservice@hamiltonmfg.com.
The old Hosted Solutions will remain active until September 16, 2019, at which point the new site will become the permanent platform.