On Monday, August 12, 2019 we will be releasing an update to Hosted Solutions. When you log in on this date, you will see a brand-new user interface with a redesigned menu structure.
The new Hosted Solutions has a responsive design, meaning it will scale accordingly regardless of what device you are using to access it. Additional improvements include:
- New Dashboard Widgets:
- Site Status: gives you a real-time update on site equipment so you can identify issues faster.
- App Loyalty Point Awards: shows how many loyalty awards have been sent, redeemed, and expired for the day, month, and calendar year.
- App Birthday Washes: shows how many birthday washes have been sent, redeemed, and expired for the day, month, and calendar year.
- App Top Wash Club Users: shows your top Wash Club users for the current month.
- ExpressPass Top Users: shows your top ExpressPass users for the current month.
- Updated Mobile App User Grid
- Now defaults to ‘Last Login’ view.
- Color blocks now display key user categories: Active Users, Active Wash Club Users, Users Not Validated, Total Users. Clicking a block will filter the user grid by the chosen category.
- New Reporting
- Daily Report: summarizes all activity for the day in a simple-to-read format. This report can be filtered to show all locations or individual sites.
- Wash Club Activity (app): shows vital trends and statistics for the current month.
- ExpressPass Activity (RFID): shows vital trends and statistics for the current month.
- Miscellaneous
- Consolidation of all reports into a single ‘Reporting’ category for ease of use.
- Renaming of ‘Loyalty’ menu to ‘ExpressPass’.
- A new notification system to alert you to updates and important messages.
If you encounter any bugs or issues with the new site, there will be a link to the old Hosted Solutions at the top of the page – ‘Classic View’. Please report any issues to customerservice@hamiltonmfg.com.
The old Hosted Solutions will remain active until September 16, 2019, at which point the new site will become the permanent platform.